March 16, 2021

In this section of our newsletter, we wanted to bring you a quick Q&A with our approved partners who work with George Barnsdale to ensure that the installation process of your timber windows and doors is as simple and pain free as possible. 

This quarter we spoke with Excell Timber Windows who have been working with George Barnsdale for over 10 years.

Excell Timber Windows are based in Bury St Edmunds, Suffolk, and are our approved installer for the Suffolk, Cambridge, Norfolk and Essex area installing all our timber windows and doors around that area. 

What makes Excell Timber Windows different from other suppliers

  • Excell Timber Windows are an approved partner of George Barnsdale.
  • Both George Barnsdale and Excell Timber Windows are family companies.
  • We use only FSC certified timber.
  • Excell Timber Windows are a carbon-neutral company.
  • High rating 5 * Google reviews.
  • Fully bespoke design, just for you.
  • Specialising in Listed Buildings and Planning.
  • Complete design service from Historic to Contemporary.
  • Advanced wood preserver.
  • Advanced Paint systems.
  • High-security locking.
  • All Building Regulations covered where applicable.
  • Fully drained system to stop unit failure.
  • Comprehensive product warranties from George Barnsdale, 10 years on paint, glass, furniture, 30 on timber, life expectancy of 60 years.
  • 30 years trading history from Excell Timber Windows with a lifetime of experience working on period homes.
  • Fully insured company for peace of mind. 
  • Their commitment to their customers and to providing a high quality service

Excell Timber Windows specialise in period properties. Casement windows, sliding sash windows, entrance doors, and bifold patio doors are some of the most popular products that they install regularly which complement their historic window range. 

We asked Excell how they think timber has changed and evolved over the years. They said:

‘Timber has moved away from the old school joiner to a hybrid of engineering, joinery, and Excellence.’

And lastly, we asked what are their plans going forward. 

‘With our extensive background in construction and years of expertise in timber framed buildings and carpentry, we believe we are well placed to provide an excellent all round service to our customers, particularly when they are looking for that extra level of expertise and dedication. Whether they are replacing existing doors and windows or embarking on a new project, our partnership with George Barnsdale products and our specialised knowledge ensures that they receive the assurance of installing the finest products available, designed to withstand the test of time.  Our goal is to offer our clients the quality and service they deserve.’

How Excell Timber Windows came to be a George Barnsdale Approved Installer

Excell is a family run business started by Martin Serjeant back in 1991. Martin came from a carpentry background having worked for Everest Double Glazing as a window and conservatory surveyor for 6 years. Not long after he was joined by Julie Serjeant who became the company’s secretary, and his stepson Sam as an apprentice Carpenter and Joiner. 

Shortly after that, Excell made the decision to go back to its roots as Carpenters and Joiners and embarked on a journey of Heavy Oak frame restoration and construction, joining the Carpenters Fellowship where they were awarded Timber Framers of the year 2010 for their restoration of a 1600c Suffolk Farmhouse and new Oak Frame Lodge. This project led to them being approached to project manage & construct a million-pound Architect designed Sips New build.

During construction of this passive timber frame home build they looked for suppliers of British made timber windows and doors, it was at this point that they found George Barnsdale. After much research, they placed an order for windows and doors for the project and were so impressed with both the supply and the finished product that they started to use George Barnsdale for other new build, restoration and listed building projects.

Sam now a director of Excell Timber Windows, alongside Martin & Julie and with George Barnsdale as primary supplier, started to concentrate on the window and door market. Moving away from the construction of the whole property.

‘George Barnsdale moved forward with the preferred partner scheme & invited Excell to join, there has been no looking back as George Barnsdale products and their professional staff are market leaders. Just look at the projects they have carried out! After 40 years in the industry, I can say this with absolute conviction this is the best product and service ever, full stop! George Barnsdale’s Approved Partner Manager, Nathan Winter, and his professional team have been instrumental in the company’s forward movement and investment’.

Excell Timber Windows